Groundswell

Corporate executives struggle to harness the power of social technologies. Twitter, Facebook, blogs, YouTube are where customers discuss products and companies, write their own news, and find their own deals but how do you integrate these activities into your broader marketing efforts? It’s an unstoppable groundswell that affects every industry — yet it’s still utterly foreign to most companies running things now. When consumers you’ve never met are rating your company’s products in public forums with which you have no experience or influence, your company is vulnerable. In Groundswell, Josh Bernoff and Charlene Li explain how to turn this threat into an opportunity. In this updated and expanded edition of Groundswell, featuring an all new introduction and chapters on Twitter and social media integration, you’ll learn to: – Evaluate new social technologies as they emerge – Determine how different groups of consumers are participating in social technology arenas – Apply a four-step process for formulating your future strategy – Build social technologies into your business Groundswell is required reading for executives seeking to protect and strengthen their company’s public image.

book coverThere is a wonderful book I’ve read entitled “Groundswell: Winning in a World Transformed by Social Technologies”.

This is a book primarily about traditional old-school business marketing tactics in the 1950’s-80’s. Of course these were times way before e-mail, social media and cell phones. The main theme of the book was how corporations could portray an image, dictate a message or influence an agenda because they could send a broadcast message to many people. This was the philosophy of a one-to-many broadcast message. There was no opposition or feedback to the message because there was no means to opine.

one to manyHowever, it was more than a business message that was important in this book. The message is also implies how in our everyday lives, that Groundswell among common people can truly have a voice. It was a message about the Groundswell of an average person’s voice, and listening carefully, that can be so powerful. It was about the voice of real people’s feedback and the importance there-of.

This was an era where advertising to consumers was somewhat new. This was an era in which large corporations could influence public opinion because there were no means for the average-person to express a voice, get organized easily or opine at all.

Boy, have times changed; and for the better.

feedback loopWe; meaning you and I, and nearly everyone with an internet connection is empowered to have a voice and be part of a Groundswell.

As everyone reading this message will surely know, you are empowered as never before to express an opinion, share a thought and communicate freely with others like never before.

Technology affords us this incredible opportunity. Let me provide a few specific examples of Personal Groundswell.

 

Examples of Personal Groundswell’s:

News Message Boards:

message boardI absolutely love reading the comments sections, especially the political commentaries recently, on certain news message boards. In particular when I read an article that has so much biased towards a particular cause or purpose. The Groundswell of people that can read right thru such garbage is very refreshing to me. It’s a testament to the fact that the American public isn’t as stupid as the establishment might think propecia canada.

Social Media:

social mediaI won’t even write much here because I’m certain that everyone reading this article is aware of the powerful nature of social media, for right or wrong. Whether you think social media is good or bad, we certainly must agree that even if used for bad purposes, the Groundswell to instantly communicate an opinion is powerful. Then, in contrary, a positive message can also be easily shared.

In summary, the point is that, like never before, little people have a huge voice. Express your opinion, be yourself and participate in Groundswell’s because your individual voice is more important than any amount of corporate marketing.

Dad becomes an Angel

dad_bridge

God welcomed one of his Angel’s into his graces on 4/21/16. My beloved, wonderful and terrific father, Floyd Neal, went to the Lord and be in Heaven with his brothers (Jewell, Gene and Carl). parents and son (Robert). This grand reunion is something I’m sure Dad greatly enjoyed, and I’m so happy for him (and a bit jealous actually). Brandee and I recently had the awesome pleasure to celebrate his 93rd birthday together at his home on April 13th, 2016. While I’m certainly missing his physical-presence, I am SO glad to know that he is out of misery and now in the presence of decent people. Dad is a decent person, with serious positive influence, on many people whom he met in his 93 terrific years and being a Decent person.

 

Floyd Neal’s family

 

familyDad had four sons. Mike, myself, John and Robert. He was such a perfect father and always provided each one of us with the support to do whatever it is that we choose to do with our lives. Dad always provided the soundest advice, whether you wanted to hear it or not; he spoke from experience. We have created a website to share his legacy, and hopefully inspire others, at FloydNeal.com. I encourage you to be make some comment on his guestbook page.

 

 

Dad’s Celebration of Life

crossword
Dad’s Celebration of Life was held on Saturday, May 21st, 2016 in Woodland, California. Brandee prepared an absolutely beautiful self-running PowerPoint presentation which chronicled Dad’s entire life. It included photos and stories when Dad was a young child, through his business career and, of course, much of his family life. It was gorgeous and people really enjoyed the presentation. I would like to share with you below so you can enjoy for yourself:

 

Also, I provided a talk on my Dad’s Legacy with some supporting slides. My talk obviously had a narrative so let me please briefly explain the contexts that might be lost if you are viewing only the presentation. Dad loved crossword puzzles. Therefore, I had my talk in the theme of a crossword puzzle where I provided a brief story for each letter in his name F L O Y D N E A L.

 

Bella terrorizes, Jack trembles
bellaBella, our 13-year old orange tabby cat, for whatever reason has decided to take her reign-of-terror within the house to a new level. She’s always been the strong personality-type but her recent activities are border-line assault. Our poor black Labrador retriever, Jack, has been a near constant target for Bella for nearly the past year. We honestly think that it’s Feline Dementia.

 

There is no cure other than to be patient and understanding with her aggression. We will give her even extra loving and protect Jack as much as we can. She is in no obvious pain but her personality certainly has changed over the past year.

 

jackJack, our 8-year old Lab, continues to be Jack. He loves to go for walks. He loves to ride in the car. He enjoys cuddling with Mommy and Daddy. He is very patient with his sister. He likes to fart a lot too. Brandee fed him some nori (a.k.a. seaweed) the other day and he farted something awful for 3 days! Never again!

 

As much as I like to make fun of Jack’s awkwardness, the truth is that he is very special to Brandee and myself. He might look big and vicious but he has a really genuine spirit that is so loving. Jack is such a kind fellow to young children especially. He has an uncanny ability to take great care and is very protective of children.

 

A comfortable ride
carLittle did we realize it at the time but the car that Brandee and I purchased in late 2014 would provide immediate benefits. Unfortunately, Dad first got seriously sick in January 2015 and after that time we made many 360-mile round-trips, which we were glad to do of course, but I could not have imagined the misery traveling these miles in one of our older vehicles.

 

Dad was always curious to ask about the car. “How’s the car running?”, he would ask. “How’s the car treating you?”, he would inquire. Dad is that type of person that is always interested in others activities instead of himself.

 

Brandee’s support
Brandee and Kevin at John's weddingWhen major life-changing events happen, there isn’t much to do other than be supportive and work thru them and it’s great to do it as a team. Brandee is my teammate. She is not a cuddly, huggy-type person; and that’s something I most admire about her. She is, however, a great listener and highly sympathetic.

 

Brandee has been an amazing supporter through these days and I can’t be more appreciative. In spite of a lot of challenges, she is typically reasonable and a great person to discuss difficult topics with.

 

Her fantastic presentation about Dad’s Celebration of Life is something I am most grateful for. It was really a heartfelt expression of her Love for my Father. They really became close over the 18-years of knowing each other and she told a beautiful story in pictures and stories. It was really awesome and I hope you enjoy it as much as I, and Dad would.

 

Dad’s amazing legacy
dad and kevinDad is an accomplished man of 93-years. He established a loving family, successful business and influenced others positively through his great spirit. His friendly attitude will live on through others. One word that continually is shared about Dad’s legacy is “Decent”. Everyone agrees that Dad is a Decent person with great Integrity and high morality.

So, I wanted to provide this update on my personal life but I want to challenge you right-now, right this minute, in this moment of time…….to do something positive in honor of my wonderful father. For example, if you are reading this on social media, e-mail or whatever; just say a simple thank you to someone that deserves it – right now. Or if you are more ambitious do something such a volunteer at a homeless facility. Then, of course, something that would be super-extra special is to do something nice for our needy-military veterans. You choose your means to give and it doesn’t need to be monetary. In fact, just the contrary, just do something nice. Floyd Neal would love that and he’s watching over you as an Angel from the Heaven’s above.

last slide

Love,
Kevin

The Sound of Silence

enjoy_the_silenceAll too often in our everyday busy lives we get caught-up in life’s daily activities of doing ‘stuff’ and sometimes don’t get a chance to just slow down and reflect.

Recently I’ve experienced many life-changing events that has me reflecting more than ever on my life. These events have made me really think deeply about what is, and what isn’t, important in life http://storecialis.net/cialis-daily/.

These reflections have been sincere evaluations of my personal character, my actions, my legacy and how I can effect positive change for others.

In the middle of all these life-changing events has been my supportive and wonderful wife, Brandee.

So in casual conversation Brandee mentioned the other day that I should listen to this song by the group Distributed called “The Sound of Silence”. With the song title sounding vaguely familiar to me, I said something to-the-effect of ‘yeah, I think I like that song’. Then, of course, I head right on over to YouTube and find the song.

First, I like the title of the song itself. It’s very ironic. How can Silence have Sound? This is a powerful message and I love it.

Secondly, I like the sound of the song itself. It’s a beautiful mixture of calm and pent-up frustration.

Lastly, upon further research, the meaning of the lyrics makes this one of my all-time favorite songs. I will leave the true interpretation of the song for you. Just Google “The Sound of Silence Lyrics Meaning“.

However, as with most good music, the magic is in the interpretation of the listener. In this case I did not take the literal meaning of the lyrics; rather it applies to my current life situation – and this is a good thing. I feel this song exemplifies what is important to me most right now which is ‘actions’, not ‘words’. The Sound of Silence.

“People talking without speaking”

The Sound of Silence is a song written originally by the group Simon and Garfunkel. What I want to share with you is two cover versions of this song by the group Distributed. For those who might not know, Distributed is known as a hardcore heavy-metal band. However, in both of these videos they provide a powerful acoustic performance. Check them out for yourself as these are wonderfully composed renditions of this song. You will not be disappointed.

This first video is a live performance:

“People writing songs

That voices never share”

 This second video is the official video where you can get more visualization on the true intent of the song:

Natural Language – Computer Understanding

Apple Siri, Amazon Echo, Google Voice, Microsoft Clippy or whatever you call them, the fact of the matter is that voice-control and virtual assistants are coming – and in a big way!

Apple Siri, Amazon Echo, Google Voice, Microsoft Clippy or whatever you call them, the fact of the matter is that voice-control and virtual assistants are coming – and in a big way!

voice collage

  • Why? To make the user experience better to interact with computers just like you would with humans.
  • So what’s the big deal? Having a computer understand human language is extremely difficult.

Every single major IT company including Google, Microsoft, Amazon, Salesforce, Apple (and many others) have invested significant efforts in the area of ‘Artificial Intelligence (AI), Neural Networks or Natural Language Processing (NLP)’. I will group these terms together of the purpose of this article, and I provide some specific definition below, but please know the essence is of machine-learning, where a computer thinks (and reacts) with logic and not an algorithm.

  • Artificial Intelligence definition: the theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages.
  • Neural Network definition: a computer system modeled on the human brain and nervous system.
  • Natural Language Processing definition: is a field of computer science, artificial intelligence, and computational linguistics concerned with the interactions between computers and human (natural) languages. As such, NLP is related to the area of human–computer interaction.

ai_nlp_nn

As I mentioned earlier there has been a lot of investment and research in the areas of AI and NLP, so the question begs why are we seeing such a big push in the consumer market of voice-control technology all of a sudden?

That is a reasonable question and I think it’s easily answered by two words: ‘The Cloud’! First, you need unimaginable amounts of data to ‘train’ a computer. For example, IBM Watson, at its core only knows two things which are binary (or 1’s and 0’s, yes or no, true or false). To make IBM Watson, Jeopardy-worthy it had to be pumped with years and years of library data for it to ‘learn’. My point is that without this very specific training, a computer system as powerful as Watson still cannot communicate like humans do naturally every day. Secondly, massive compute-power is required. ‘The Cloud’ offers both access to unimaginable amounts of data plus massive compute-power where, finally, computer systems an achieve machine-learning capabilities in earnest.

I was fortunate enough to work at a company called ABBYY for the past 4+ years. ABBYY is known in the industry as a leader in Optical Character Recognition (OCR), which is true and one of the reasons I decided to join the company, however and what I was pleasantly surprised to quickly learn, was that high-quality OCR was a result of a much bigger vision. This bigger vision was from David Yang, ABBYY founder, and his passion to help people understand each other. It might sound simple but with so many different languages, interpretations of language and structure of language it is impossible to apply scientific logic to understand meaning or intention that a computer might understand.

Eugene

https://www.youtube.com/watch?v=HPlV9mzqeFQ

  • Introduction of ABBYY Machine Translation

https://www.youtube.com/watch?v=_Gb9cgzxPWk (click here to see some great use case examples for NLP)

Eugene describes the use cases for NLP technology including:

  • Keyword vs. Semantic Search
  • Syntactic language parsing
  • Semantic indexing
  • Contextual understanding
  • Document classification
  • Similar documents

It was my great honor to work with some serious Linguistic scientists and learn a little bit about the complications of NLP, and true language understanding. Previously I had thought, probably like most of us reading this article, ‘why can’t Apple Siri understand what I’m saying?’. ‘Why is she so dumb about her answers?’. I do recall those reactions and it still happens to-this-day. The magic of Siri is not the voice recognition itself of word-for-word conversion, but rather the understanding of the complete question or command in a full sentence. I learned that to understand human language, meaning and intent is nearly impossible, even with the greatest scientific-minds and compute-power completely focused on such realization.

 

In summary, and probably in the not so distant future, I can imagine the reality of our everyday lives being controlled by voice-command. It is an undeniable trend. The domain names of NLPIsAFad.com, AIisAFad.com and ArtificialIntellingenceIsAFad.com will become hot comities as collectors gobble-up such forward-thinking treasures. A day where you walk in your front door and say something such as ‘summer-time’ and your stereo immediately starts summer-time music, then the shades automatically turn to a sandy-location and then your television instantly clicks on-to a refreshing beach sunset! Ahhhhh, so tropical. This is all within our grasp now and will soon be a realization for you.

vr living roon

The Event

john_hayden_rachelleMy younger brother, John, got married to his terrific fiancée, Rachelle this past weekend at a gorgeous venue of the Butte County Country Club. In attendance for our immediate family where John (the groom), Haiden (his son), me (Kevin Neal), my stunning wife Brandee and our eldest/wisest brother Mike. We all enjoyed a marvelous Wedding between two wonderful people and a coming together of two families. John and Rachelle, Brandee and I sincerely wish you the very best on your newly combined family. We look forward to many years of great times and fantastic memories.

As a starter let me please recap my memories of your fabulous day in the article below:

The Venue

venueThere were roughly 200 people in attendance and the ceremony was held on the lawn of the Country Club just outside of the clubhouse under two large oak trees. All the logistics of the Wedding were clearly well-arranged and it was absolutely the perfect place for John and Rachelle’s special day because of the careful planning. In retrospect I’m in even more in awe of how they planned to keep 200+ people’s attention in one area for hours to participate in pre-ceremony activities, the ceremony itself, photos, dinner, dancing and after-party!

The Arrangements

flowers by rachelleRachelle is a member of AIFD, or American Institute of Floral Designers, and has owned her own floral shop, Flowers by Rachelle, for many years. Therefore, as you can imagine, she is well-connected with a talented professional network of gifted friends that specialize in various areas of event presentation such as floral (obviously) but also lighting, sound and photography.

The Pre-Ceremony

john_mom_weddingThe weather on the day of John and Rachelle’s wedding was absolutely perfect. It was about 75 degrees with a light breeze and sunny in Chico, California.

Before the actually ceremonies started, and as people arrived for the wedding, there was some time for the attendees to mingle and meet each other. It was absolutely amazing to participate in such a diverse group of people, who did not know each other previously, freely gather and have fun to celebrate John and Rachelle’s special day.

dad and rachelle weddingOne thing that I must absolutely share is my extreme gratitude to Rachelle herself, Rachelle’s family and Rachelle’s friends for their great caring of John and my parents; Floyd and Sharen Neal. So many strangers came up to introduce themselves to Mom and Dad.

Rachelle made an extra special effort to include them on her special day. That is simple precious; thanks Rachelle. You made a lifetime wonderful memory for Mom and Dad. 🙂

 

The Ceremony

rachelle_and_dadAs excitement for the ceremony mounted and nearly everyone had arrived just before the 4:00pm start-time, there was a buzz among the attendees. Then, after years of courtship and months of preparation, it was time for John and Rachelle’s Wedding to begin. Everyone was asked to take their seats and The Ceremony began viagra tablets india. The music started and family members walked down the aisle of flower-pedals which was a subliminal theme (I think at least) for bringing two individuals together as a bigger family.

The Vows

john_rachelle_haiden_pouring sandAnother very special moment was the wedding vows themselves. Both John and Rachelle read their vows to each other with a personal touch, sincerity and passion. This was clearly an emotional moment for both of them where their love for each other was never more evident. After John had read his vows to Rachelle, Travis, who is one of John’s best friends from college and his best-man for the Wedding, delivering the ring to place on Rachelle’s finger. Rachelle then recited her emotional vow to John and Haiden (John’s 7-year old son) delivered the ring for Rachelle to place on John’s finger. I like tadacip

 The Photos

bridgeAfter such a great Ceremony the only way to truly capture such essence is through photography. I am still collecting photos but there is a huge collection already of fantastic pictures. The few as ‘Mr. John & Rachelle Neal’ photos that I’ve seen from the photographers are stunning. I cannot wait to see the entire collection.

A fabulous future

Overall, the Wedding was an incredible success. It was beautiful, obviously, as you can see in all the photos in this blog post. Then all the positive social interaction between friends and family was so refreshing.

John, Rachelle and Haiden could not have established a more solid foundation for their future. I am so happy for my brother! John, you are a good person and deserve the best. And you have the best in Rachelle. Rachelle, please take care of my brother now, tomorrow and into the future.

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But for now, forget all this long-term commitment junk and just go enjoy yourselves on your well-deserved honeymoon! I’m so happy for my brother’s happiness and I’m so grateful to gain the sister I’ve always wanted in Rachelle! Welcome to the family Rachelle, for better or worse, we are family — and I couldn’t be more proud to have you as my sister.

hiking

Love,

Kevin